SCOTTSDALE, AZ - The Multifamily Innovation® Council announced today it will host a free live virtual webinar titled The Future of Multifamily Operating Models on March 17, 2026, at 10:00 AM Pacific / 1:00 PM Eastern. The session will examine how autonomous systems and artificial intelligence are redefining multifamily performance and organizational design.
The webinar addresses a major structural shift underway across the industry: the move from human-assisted software to human-orchestrated autonomous execution. As marketing, leasing, and compliance workflows converge into intelligent, continuous systems, operators are being challenged to rethink not just their technology stack — but how their portfolios function at scale.
This live webinar is part of the Council’s ongoing education series leading into the Multifamily Innovation® Technology & AI Summit, the industry’s premier gathering focused on investment performance, operational excellence, leadership, and intelligent systems.
“The industry has spent years automating fragmented tasks,” said Patrick Antrim, Chairman of the Multifamily Innovation® Council. “We are now entering the era of autonomy, where systems execute continuously across the entire operating framework. Competitive advantage will come from redesigning operating models — not adding more tools.”
Joining Antrim for this timely discussion is Kerry W. Kirby, founder and CEO of 365 Connect and a pioneering force in the multifamily housing industry for more than two decades. Together, they will explore how intelligent systems are evolving from incremental software enhancements into true operational infrastructure — performing workflows once dependent on manual coordination.
“We’ve reached the tipping point,” said Kirby. “This isn’t about software upgrades — it’s about rebuilding the operating model. The winners in 2026 won’t be the busiest teams; they’ll be the smartest systems. If you’re not redesigning around intelligence, automation, and measurable performance right now, you’re already behind.”
During the 60-minute live session, attendees will gain:
- Clear understanding of the shift from automation to autonomy
- Insight into reducing workflow friction and post-approval revenue loss
- Perspective on AI functioning as operational labor within marketing and leasing
- Guidance on embedding compliance directly into system-driven processes
- A strategic framework for redesigning portfolio architecture for an always-on marketplace
Designed for multifamily owners, operators, asset managers, and technology leaders, the webinar equips decision-makers with practical insight to navigate the next era of operating model innovation.
Attendance is free, with advance registration required. Participants will also receive an invitation to continue the conversation at the upcoming Multifamily Innovation® Technology & AI Summit, where deeper discussions will explore long-term value creation and performance-driven portfolio strategy.
Event Details:
The Future of Multifamily Operating Models
March 17, 2026
10:00 AM PST / 1:00 PM EST
Live Virtual Event
To register for the free webinar, visit: Council.MultifamilyInnovation.com/Register
About the Multifamily Innovation® Council: The Multifamily Innovation® Council is dedicated to helping multifamily leaders navigate structural change across investment, operations, leadership, and technology. Through research, executive education, and live programming, the Council supports clarity, informed decision making, and sustainable value creation across the multifamily industry.